Kaleb Smith, founder of Sod Smith, outlines how to expand your home services business by:
- Differentiating yourself from the competition
- Leveraging technology
- Providing 5-star customer service
Smith founded Sod Smith five years ago and it quickly became the best residential sod installation company in the Twin Cities. The company’s focus on outstanding customer service and high-quality work led Sod Smith to be named the area’s Top Rated Pro by Home Advisor, an honor reserved for home service providers recommended by over 90 percent of their clients. In addition to running Sod Smith, Kaleb is heavily involved in the home service industry’s technology ecosystem, serving as an advisor and early adopter for a number of software solutions.
Smith is joined by James Hatfield, who is the Chief Revenue Officer of LiveSwitch, a leading provider of video solutions for businesses.
