Raleigh, NC, October 16, 2024 – LiveSwitch is excited to announce that LiveSwitch Contact and Concierge are now available for purchase and deployment through AWS Marketplace, offering AWS customers an easy way to access video communication solutions for customer engagement.
AWS Marketplace is a curated digital catalog that AWS customers use to find, buy, deploy, and manage third-party software and services. LiveSwitch joining the marketplace expands the company’s global reach.
The addition of LiveSwitch Contact and LiveSwitch Concierge in AWS Marketplace allows businesses to efficiently integrate industry-leading real-time communication technologies into their existing infrastructure with the reliability and scalability of AWS. These solutions enable companies to enhance customer experience, improve operational efficiency, and drive more meaningful customer interaction.
LiveSwitch Contactallows businesses to visually connect with customers to improve their customer experience and accelerate the sales and support processes. It allows businesses to easily initiate or receive a video call with anyone in the world through a QR code, text message, or website form. LiveSwitch Contact is used heavily across many different industries, some of which include home service contractors, property managers, self-storage facilities, moving companies, and healthcare providers.
LiveSwitch Concierge is a live video solution that allows companies to win and keep more customers by offering live video chat on their websites. When a customer visits a website and clicks the Concierge bell, they enter their name and phone number and are immediately connected with an agent over live video. Conversations are recorded and can be managed through the Concierge dashboard.
“Bringing LiveSwitch Contact and Concierge into AWS Marketplace is an important step in making our instant video solutions for customer engagement more accessible to a global audience,” said Michael Adams, CEO of LiveSwitch. “We are thrilled to offer the vast community of AWS customers the ability to integrate our solutions quickly and securely to enhance their customer interactions.”
For more information, visit https://www.liveswitch.com/aws or LiveSwitch’s listing on the AWS Marketplace.
About LiveSwitch
LiveSwitch is the world-leading communications platform for small businesses and entrepreneurs. We are dedicated to leveling the playing field, so that all businesses have an equal shot at success and the freedom it provides. To achieve this, we provide world-class technologies to help small businesses thrive—directly saving them money, making them money, saving them time, and helping them serve their customers better. Virtual estimates, on-site documentation, and AI built for small businesses are some of the many offerings we provide. We use innovative video and photo technologies to achieve this. Our dream is that all entrepreneurial companies have a better shot at success by using our technology.
