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LiveSwitch Concierge
Website Add-on for Live Video Lead Capture
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A customer visits your website and clicks the bell.
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The customer enters details and connects to a live call.
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Meanwhile, your team is notified and an agent starts the call.
The agent connects with the customer over live video.
After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.
After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.
Simple.
Easy.
Fast.
Getting started with LiveSwitch 
Concierge only takes a few guided steps and your team dashboard is ready to go.
Bye bye, bots.
We've all been there:
📞 "Speak. To. A. Human."
LiveSwitch Concierge makes connections with your team super easy so customers stick around longer and build immediate trust.
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Your team. Your way.
Easily manage leads and assign inbound calls to your team.
LiveSwitch Concierge will always find the agent with the lowest call order who is free and assign them the inbound call.
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LiveSwitch Concierge video calls and user dashboard work across any device and browser. No app downloads. No updates. Always ready.
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Instead of scheduling an in-person visit, you use LiveSwitch Contact to text them a video meeting.
The customer clicks the link and starts a video meeting with you.
Over the call the customer shows you what job they need done and gets questions answered.
You end the video call and send the customer an accurate estimate.
Access the video call recording and job details whenever you need them.
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Desktop Dashboard
Mobile Dashboard
1-on-1 Video Calls
Video
Up to 1920 x 1080 HD resolution with agent screensharing, reverse camera and fullscreen options
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Team Controls
Agent rotation settings and call notification preferences – text message, email, web browser dashboard
Customer Form
Set text for form title, fields, popup alerts, connecting calls, missed calls, etc.
Website Code
Single JavaScript code block that can be added to any website backend
Web Browser
Compatible with Google Chrome, Safari, Firefox and Microsoft Edge
Call Conversations
Full history of every video call with editable notes and followup reminders
User Privacy
End-to-end encryption for every video call
Included
LiveSwitch Concierge user/team dashboard, unlimited 1-on-1 video calls, unlimited session time limit
Cost
Starting at $1600 / year for two user seats with an annual plan
Take flight.
All LiveSwitch Concierge video meetings are powered by a custom, state of the art engine. Whether you’re a small business or a large enterprise, this is the highest quality of live calls the web has to offer.
Compared to other video apps, there is no competition. LiveSwitch Engine offers the best live video experience on the web with sub-second latency and crystal clear audio.
