Skip to content

LiveSwitch Concierge

Website Add-on for Live Video Lead Capture

Add a bell to your website so visitors can (2)

ls-concierge-product-page-hero-1 (1)

Skip in-person visits. Make more money.

Avoid the drive and connect with customers through video meetings. Give instant estimates and support.
ls-contact-hero-characters
intro

LiveSwitch ls-concierge-logomark-3dConcierge is a live video add-on for your website that connects visitors to your team.

ls-concierge-hero-image-01

 

how-it-works

your website (1)
1. A customer visits your website and clicks the bell.
2. connects to call (2)
2. The customer enters details and connects to a live call.
3. team is notified (2)
3. Meanwhile, your team is notified and an agent starts the call.
4. video-call
4. The agent connects with the customer over live video.
5. After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.
5. After the call ends, the conversation record is stored in your team Concierge dashboard for notes and follow up replies.

benefits

ONBOARDING

yelow-orange-gradient-checkmarkSimple.

yelow-orange-gradient-checkmarkEasy.

yelow-orange-gradient-checkmarkFast.

Getting started with LiveSwitch  ls-concierge-logomark-3dConcierge only takes a few guided steps and your team dashboard is ready to go.

ls-concierge-setup-wizard

TOOLS

track-interactions-h1

ls-concierge-track-interactions

From inbound calls, form entries and follow ups, LiveSwitch Concierge is your one-stop web solution for real-time lead capture.

 

And with your live dashboard, team preferences are super simple. Bell alerts include text messages, and email for instant lead notifications.
APPROACHABILITY

Bye bye, bots.

 

We've all been there:
📞 "Speak. To. A. Human."
LiveSwitch  ls-concierge-logomark-3dConcierge makes connections with your team super easy so customers stick around longer and build immediate trust.

ls-concierge-no-bots-01 (2)

ls-concierge-call-rotation

TEAM MANAGEMENT

Your team. Your way.

 

Easily manage leads and assign inbound calls to your team.
LiveSwitch  ls-concierge-logomark-3dConcierge will always find the agent with the lowest call order who is free and assign them the inbound call.

ls-concierge-call-rotation

ls-concierge-call-rotation

COMPATIBILITY

yep. it all works on liveswitch

browsers (3)

LiveSwitch ls-concierge-logomark-3dConcierge video calls and user dashboard work across any device and browser. No app downloads. No updates. Always ready.
CUSTOMIZATION

Pick your look.

 

Set your color to match your brand, and choose corner placement on your website.

color-picker (1)

1

A customer contacts you.

ls-contact-section3-1

2

Instead of scheduling an in-person visit, you use LiveSwitch Contact to text them a video meeting.

ls-contact-section3-2a

3

The customer clicks the link and starts a video meeting with you.

ls-contact-section3-2b

4

Over the call the customer shows you what job they need done and gets questions answered.

ls-contact-section3-4

5

You end the video call and send the customer an accurate estimate.

ls-contact-section3-5

6

Access the video call recording and job details whenever you need them.

ls-contact-section3-6

the-specs-h2

ls-concierge-logo-3d-color-reverse

ls-concierge-desktop(2)

Desktop Dashboard

ls-concierge-phone

Mobile Dashboard

 

1-on-1 Video Calls

yellow-video-call-icon
Video

Up to 1920 x 1080 HD resolution with agent screensharing, reverse camera and fullscreen options

plus-button-white (2)go-inside(2)

yellow-toggle-icon
Team Controls

Agent rotation settings and call notification preferences – text message, email, web browser dashboard

yellow-formfill-icon
Customer Form

Set text for form title, fields, popup alerts, connecting calls, missed calls, etc.

yellow-terminal-icon
Website Code

Single JavaScript code block that can be added to any website backend

yellow-globe-icon
Web Browser

Compatible with Google Chrome, Safari, Firefox and Microsoft Edge

yellow-coversation-icon
Call Conversations

Full history of every video call with editable notes and followup reminders

yellow-lock-icon
User Privacy

End-to-end encryption for every video call

yellow-asterisk-icon
Included

LiveSwitch Concierge user/team dashboard, unlimited 1-on-1 video calls, unlimited session time limit

yellow-tag-icon
Cost

Starting at $1600 / year for two user seats with an annual plan

New to LiveSwitch?

Try our other products.

ls-video-3D-color-logo

Premium video conferencing, with an AI assistant. 

ls-video-product-illustration-1

See plans

ls-contact-3D-color-logo-horizontal

Text customers live call links for quick estimates.

ls-contact-product-illustration-01

Demo now
ls-build-human-connection-white