Technology has been comparatively slow to enter the self storage industry but disruption from companies like LiveSwitch is driving a transformation for owners, operators, and customers. Today there is pressure for solutions that can simultaneously deliver a superior customer experience, support happy high-performing teams, and increase revenue.
Thaddeus Campbell is the host of the Self Storage Made Simple podcast focused on acquisition, management, operation, capital raising, and value-add business plan implementation in the self storage industry. In this episode, Thaddeus is joined by James Hatfield, Chief Revenue Officer at LiveSwitch, to discuss how operators are implementing remote management and the top benefits experienced by facilities and customers.
About LiveSwitch
LiveSwitch is the world-leading communications platform for small businesses and entrepreneurs. We are dedicated to leveling the playing field, so that all businesses have an equal shot at success and the freedom it provides. To achieve this, we provide world-class technologies to help small businesses thrive—directly saving them money, making them money, saving them time, and helping them serve their customers better. Virtual estimates, on-site documentation, and AI built for small businesses are some of the many offerings we provide. We use innovative video and photo technologies to achieve this. Our dream is that all entrepreneurial companies have a better shot at success by using our technology.