Kaleb Smith, founder of Sod Smith, outlines how to expand your home services business by:
- Differentiating yourself from the competition
- Leveraging technology
- Providing 5-star customer service
Smith founded Sod Smith five years ago and it quickly became the best residential sod installation company in the Twin Cities. The company’s focus on outstanding customer service and high-quality work led Sod Smith to be named the area’s Top Rated Pro by Home Advisor, an honor reserved for home service providers recommended by over 90 percent of their clients. In addition to running Sod Smith, Kaleb is heavily involved in the home service industry’s technology ecosystem, serving as an advisor and early adopter for a number of software solutions.
Smith is joined by James Hatfield, who is the Chief Revenue Officer of LiveSwitch, a leading provider of video solutions for businesses.
About LiveSwitch Contact
LiveSwitch Contact is an easy-to-use video walkthrough and estimate tool that moving companies and other home service professionals use to book more jobs, save time, and reduce the travel costs and productivity losses associated with in-person estimates. It helps moving companies to get eyes on a potential job and provide quicker time-to-quote for the customer.
LiveSwitch Contact works on any device, there is no app or download, and all walkthroughs are recorded for audit/discrepancy purposes or staff training initiatives. Learn more.
