James Hatfield sits down with Teddy Slack from Modern Contractor to explore how shifting from day-to-day operations to system-driven leadership creates businesses that are both profitable and built to last.
Here’s a sneak peek of the episode:
This conversations centers around stepping out of the weeds and building processes that make a company transferable, resilient, and scalable. James unpacks how live video is reshaping the trades, helping owners cut down on wasted truck rolls, win trust faster, and turn callbacks into opportunities rather than costs.
James shares lessons on financial clarity, documentation, and “freedom mapping” as the cornerstones of growth. He emphasizes that true scalability is about more than tools, it’s about designing systems that run without constant owner involvement.
They also discuss the challenges owners face when fear or procrastination prevents them from delegating, and how embracing transparency, accountability, and repeatable processes unlocks long-term freedom.
This episode is essential listening for contractors, entrepreneurs, and brand leaders who want to scale smarter, protect their teams, and build companies that thrive beyond the owner.
