Raleigh, NC, February 15, 2023 - LiveSwitch announced that Nashville-based moving company True Friends Moving selected LiveSwitch Contact as their video platform of choice. The company is using LiveSwitch Contact to provide seamless remote estimates and enhance its highly-rated customer service.
True Friends Moving Company is a full-service residential and commercial moving business serving all of Tennessee, Florida and beyond. The family-owned and operated company prides itself on providing industry-leading customer service. True Friends Moving’s 1,300-plus Google reviews average 4.6 stars. It’s one of the reasons they decided to use LiveSwitch Contact.
"Not only is LiveSwitch Contact convenient and easy to use but it brings peace of mind to our customers,” said Chris Knowles, Founder and President of True Friends Moving Company. “Connecting with them by video before their move helps ensure we're providing an accurate estimate for our services and gives them confidence that we're a professional, trustworthy organization,” he added.
LiveSwitch Contact is a simple video communication solution that is widely used by moving companies for remote estimates, sales consultations and communicating with clients. The browser-based video tool allows moving companies to instantly text a meeting link to their shipper or prospect to start a one-on-one video call from any device. All calls can be recorded and shared for the purposes of record-keeping, training and/or dispute resolution. Additionally, moving companies have the option to text a link to a prospect through which they can record a tour of their space and upload it at their convenience.
“Just like True Friends Moving Company, at LiveSwitch, we are committed to providing the best customer service in our industry,” said Brian Hamilton, CEO of LiveSwitch. “When we developed LiveSwitch Contact, our goals were to serve our customers by giving them a super simple way to book more jobs quickly and to allow them to better serve their customers through efficient video communication. It’s wonderful to partner with a company like True Friends whose values align so closely to ours,” Hamilton added.
To learn more about how moving companies like True Friends Moving are using LiveSwitch Contact to serve their customers and grow their businesses, visit LiveSwitch.com/Contact.
LiveSwitch offers live video solutions to help businesses grow and to build human connection in a simpler, more sustainable way. Our core products include LiveSwitch Contact, a virtual estimates platform that helps businesses save time, cover more ground and increase sales, and LiveSwitch Video, a highly personalized video conferencing solution with no downloads or registration required. LiveSwitch also provides a developer platform, a cross-platform Software Development Kit built upon WebRTC, that allows customers to build live video into groundbreaking applications in telehealth, virtual events, live entertainment, education, video conferencing, augmented reality, gaming and more. To learn more about LiveSwitch, visit LiveSwitch.com.