The most convenient virtual appointment software for home service businesses.

Stop spending hours commuting to in-person service appointments and use live video instead. LiveSwitch Contact’s one-click video tool allows you to simply text a link and the recipient can instantly start a live video session or use the link to record a video at a time that is convenient for them. All video sessions are automatically recorded and stored in your personal dashboard for future reference. Plus, there’s no app to download and it works on any device or browser globally.

The top challenges

LiveSwitch Contact solves:

Save Time and Money

Spend less time driving to in-person appointments so you can focus on high-value business drivers and save on fuel costs.

Expand Your Footprint

Connect with more prospects in a shorter period of time using live video and without expanding your team.

Improved Accuracy

Completely capture a space using video so you can provide the most accurate information to clients and show up with the correct equipment and team members.

Increase Upsell Opportunities

By getting eyes on an entire space, you can identify additional areas or items your team can service.

“LiveSwitch has been a game changer. Out of all the software we’ve deployed to run our business, it’s been the fastest time-to-value implementation. The day I purchased my licenses, I used LiveSwitch on 2 estimate calls and 2 post-installation customer support calls, eliminating 4 in-person visits. In addition, LiveSwitch creates customer trust right off the bat because we’re able to provide instant quoting over the phone. About 20% of our hard-earned leads used to fall through due to scheduling difficulties and the inability to provide instant quotes. We’re now able to capture more information up front with the video, and it’s recorded! The customer no longer needs to be home to meet with the estimator as we have a recorded project walkthrough prior to arrival.”

— Kaleb Smith  |  Founder, Sod Smith

All-in-one sports training platform.

As a talent scout, coach or team manager, it’s essential to stay up to date with athlete performance levels at all times. LiveSwitch Contact allows you to receive recorded videos of an athlete without any bulky equipment or app downloads. Athletes simply receive a link via text to record a video when they have updates to submit. All videos are automatically stored in your personal dashboard, creating a visual inventory of performance organized by athlete. That means you can instantly create an organized video library from hundreds of athletes from anywhere in the world.

Top challenges

LiveSwitch Contact solves:

Easily Receive Recorded Videos

By simply texting a link, an athlete can record their performance on any device or browser and the video is automatically uploaded to your dashboard. Create a full inventory of all videos organized by athlete, along with their contact information.

Share Videos

Easily share any video recording from your personal dashboard with anyone using a link.

1:1 Live and Recorded Videos

Along with receiving on-demand videos from athletes, you can also connect over live video using the same texted link.

The easiest video quoting tool for cleaning companies.

Get eyes on a prospect or client’s space without having to drive to do an in-person quote. With LiveSwitch Contact simply text an instant live video session, or text a customer to video recording link of their space when it’s convenient for them. All video sessions are recorded and automatically uploaded to your personal dashboard along with the contact information. Plus, there’s no app to download and it works on any device or browser globally.

Top challenges

LiveSwitch Contact solves:

Pre-Qualify Jobs

Don’t rely on photos alone - prequalify potential jobs using video so you can provide highly accurate quotes and arrive with the correct team members or equipment.

Increase upsell opportunities

By getting eyes on a prospect or client’s entire space, you can identify additional areas or items your team can service.

Remote Management

Manage your business from anywhere. Connect with anyone in one click on any device or browser with no app to download.

“We are so busy right now that we don't have enough staff to keep up, and rather than pulling one of my guys out of the field [to do an in-person estimate] it's more profitable to keep them in the field and have the prospect walk around with the video to show us their windows, and their siding and concrete if they want power washing. We can judge everything from that video and it saves us time, effort, and money. For our business, as a window cleaner, it's great. If you're an owner-operator, if you're a growing business and it just makes you lose money to send one of your technicians out [to perform estimates] rather than being in the field, I would definitely go this route. I've told a lot of our friends who own businesses about it."

Solomon Ruiz | Owner, Napa Valley Window Cleaners

Manage properties virtually from anywhere using video.

Instead of being on-site at your properties for every call you receive, connect quickly using video. With LiveSwitch Contact, simply text a link to start a live video session or the recipient can use the link to record their space when it’s convenient for them. Allow guests to contact you instantly to ask questions, provide feedback, or submit requests. Utilize the same video software to communicate with maintenance teams and receive documentation that work is complete. All videos are automatically recorded and uploaded to your personal dashboard. Plus, there’s no app to download and it works on any device or browser globally.

The top challenges

LiveSwitch Contact solves:

Documenation

Create a video inventory of all issues recorded, maintenance completed, and feedback received.

Stellar Customer Service

Provide world-class customer service by instantly responding to guest calls and gathering in-depth information using video.

Remote Management

Manage your properties from anywhere. Connect with anyone in one click on any device or browser with no app to download.

“We manage over 1,000 units in the long-term residential management industry, so we chose LiveSwitch Contact because it's so easy to use. Our customers love that they don't have to download an app. They can just click a button and we can have our eyes on our properties throughout our region without having to drive around."

— Brad Johnson | CEO, Sweyer Property Management

The leading virtual video estimate tool for movers.

Connect instantly with clients and prospects using live video. Simply text a link, and in one click, the recipient can either start a live video session or use the link to record a video at a time that is convenient for them. All video sessions are automatically recorded and stored in your personal dashboard for future reference. Plus, there’s no app to download and it works on any device or browser globally.

The top challenges

LiveSwitch Contact solves:

• Save time and money: Spend less time driving to in-person estimates and save on fuel costs by connecting with shippers using video.

• Expand your footprint: Provide estimates for more moves in a shorter period of time without having to expand your team.

• Improve accuracy: Create a full visual inventory of rooms and items so you can provide the most accurate estimate and show up with the correct trucks and team members.

• Documentation: With automatically uploaded recordings, your personal dashboard serves as documentation for claims.

 “Not only is LiveSwitch Contact convenient and easy to use but it brings peace of mind to our customers. Connecting with them by video before their move helps ensure we're providing an accurate estimate for our services and gives them confidence that we're a professional, trustworthy organization."

Chris Knowles | Owner, True Friends Moving

Instant and accurate emergency response software.

In an emergency, nothing compares to capturing live video to ensure the safety of our communities. After calling 9-1-1, LiveSwitch Contact allows dispatchers to text a video link using the caller’s phone number. The dispatcher receives a live video stream of the situation so they can direct the caller and response teams appropriately. Backed by 15 years of technology development, LiveSwitch provides sub-second video streaming, the highest quality feeds, and world-class security.

Top challenges LiveSwitch Contact solves:

• Get detailed information earlier: Voice only goes so far - understand the full scope of an emergency before any responders arrive to keep all parties informed and as safe as possible with live video.
  
  
• Easily connect: A dispatcher can connect with a caller instantly by quickly sending them a link to the phone they’re calling on despite the device or browser being used.
  
  
• The most reliable and secure video: Trusted by companies like Adobe, LiveSwitch’s video solutions provide advanced security and incredibly clear, fast and accurate streams.

The premiere virtual tool for underwriting inspections and claims adjustment.

Reduce cycle times, improve accuracy, and create a visual inventory of home contents using live video. With LiveSwitch Contact, simply text a homeowner a link so they can record their space live or on-demand when a problem occurs. All videos are automatically recorded and uploaded to your personal dashboard along with homeowner contact information. Plus, there’s no app to download and it works on any device or browser globally.

The top challenges

LiveSwitch Contact solves:

• Save time and money: Reduce claim cycle times and eliminate costly on-site inspections.
• Improved accuracy: Capture and record a visual inventory of interior contents to improve accuracy, decrease supplements, and optimize loss severity.
• Provide a better homeowner experience: Without having to schedule an on-site appointment, allow clients to communicate with you quickly using live video or by recording their space when it’s convenient for them.
• Share data: Share any live or on-demand video session recordings from your personal dashboard with homeowners or partners.