LiveSwitch Contact

Storage of America - Senior VP of Operations, Kathleen Lamb

"This blows me away and is solving all our problems in one phone call."

Kathleen Lamb
Senior VP of Operations | Storage of America

"Out of all the software we’ve deployed to run our business, it’s been the fastest time-to-value implementation."

Kaleb Smith
Owner | Sod Smith

allison-endicott-wirks-moving-and-storage

"It eliminated the need for customers to download additional software, making it convenient and efficient for them to connect with us in a virtual survey."

Allison Endicott
CEO | Wirks Moving & Storage

Beau Agnello, Chief Operating Officer of GoStoreIt

“Our team had a few ideas on potential applications for LiveSwitch at our remote managed facilities that I wanted to brainstorm with you… We’ve been extremely happy with the product so far, and want to explore how we might continue to leverage it for future uses.”

Beau Agnello
Chief Operating Officer | GoStoreIt

solomon-ruiz-napa-valley-window-cleaners-1

"We can judge everything from [Liveswitch Contact] and it saves us time, effort, and money."

Solomon Ruiz
Owner | Napa Valley Window Cleaners

"Our customers love that they don't have to download an app. They can just click a button and we can have our eyes on our properties throughout our region without having to drive around."

Brad Johnson
CEO | Sweyer Property Management

"Everything is being helped by the implementation of LiveSwitch Contact. We have fully embraced it and it even helped us to avoid a potential disaster this week on a job. It has been very helpful with specialty items we need to move and our ability to tell the client how exactly we will handle their items"

Charles Carter
Moving Consultant | Blue Cow Moving & Storage

"My team went from doing virtuals only when they had to, to doing them every time they were able to."

Blake Fitzpatrick
Owner | Sunshine Movers of Sarasota

"Connecting with [customers] by video before their move helps ensure we're providing an accurate estimate for our services and gives them confidence that we're a professional, trustworthy organization."

Chris Knowles
Owner | True Friends Moving

Here are things that we have recently improved.

Use QR codes to collect videos from prospects, customers and team members. Access a unique QR code for your account using "View QR Code". Upon scanning the QR code, the web form will open and a unique recording link will be created for clients. All videos are automatically uploaded to your video library.
Use Web Forms to collect inquiries from prospects and customers. A text message is sent with the recording link when customers fill out the Web Form. The form fields and instructions can be customized. Multiple unique forms can be created.
A new Projects section was added to organize and group sessions in one place. Add documents and photos to projects. Share projects with individuals outside of your organization as Contributors, Editors and Viewers.
Added the ability to auto-enable a virtual background by default with the option to disable.
Added a comment feature to Projects, allowing users to leave comments on Sessions or Projects. Users can now comment directly on Videos or Photos within a Session or Project.
Notifications are sent when you are tagged in a comment or when a Session or Project you created gets updated.
Added the ability to download multiple images as a compressed zip file on mobile devices.
Added video links to calendar invites so that Contact users and their customers have all of the necessary join info in their calendars.
Sort the Sessions table by date or prioritize Ready for Review records to show first. This new toggle is located on the Settings page under Notifications and other Settings.
Install a desktop icon for LiveSwitch Contact for quick navigation to the LiveSwitch Contact platform from the home screen of your device.
Added the ability to share conversation records with non-admin team members.
Send video requests using an email address and phone number.
Added the ability to search contacts by email and phone number.
Added the ability to designate a team member to receive email responses from customers.
Added the ability to designate a team member to receive Web Form recording notifications.
Preview the web form using "View Web Form" and share the form by selecting “Copy Link”.

Text Message-to-Video Service That Works in Seconds.

Video service to connect instantly with prospects and customers using QR codes, web forms and a website bell.

What is LiveSwitch Contact?

Why are people using LiveSwitch Contact?

Connect

See What Your Customers See

Easily send, schedule and request live calls with your team and customers. It’s as simple as entering a phone number and LiveSwitch does the rest.

Record and Save

Save Time - Stop Driving

Have more time for strong client engagement and generating more revenue. Take snapshots, easily share and store unlimited video records.

Save and View Records

Store Your Records

Live calls and recordings are instantly added and organized in your dashboard. Review, add notes and create tags to easily track jobs. You have a permanent record of all the work you have done.

Some ways people are using LiveSwitch Contact...

Some ways people are using LiveSwitch Contact.

for Virtual Estimates

Quickly provide virtual estimates to clients using live video calls or using request on-demand videos.

Why Businesses use LiveSwitch Contact for Virtual Estimates.

LiveSwitch Contact

for On-site Documentation

Ensure airtight on-site documentation by recording on-demand videos and using live virtual calls, only with LiveSwitch Contact.

Why Businesses use LiveSwitch Contact for On-Site Documentation.

LiveSwitch Contact

for Customer Feedback

Solicit feedback from your customers using requested on-demand videos or live virtual calls, only with LiveSwitch Contact. Provide your team with an easy way to gather customer feedback and testimonials.

Why Businesses use LiveSwitch Contact for Customer Feedback.

LiveSwitch Contact

for Field Operations

Manage teams and review project status more efficiently using recorded on-demand video and live virtual calls, only with LiveSwitch Contact.

Why Businesses use LiveSwitch Contact for Field Operations.

What are people saying about LiveSwitch Contact?

What are people saying about LiveSwitch Contact?

We care, and we are Iistening to you!

Here are things that we have recently improved.

Here's what is coming.

Wirks Moving & Storage

GoGreen Electric

Cleansolution Services

Totally Surveys

Trinity Movers

Murdocks Moving and Storage, Inc.

Perrysburg Landscape, LLC

Master Movers, LLC

Coastal Carriers